Privacy Policy

Introduction

White Compass AI Agency ("White Compass", "we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

White Compass AI Agency

Website: https://whitecompassaiagency.com

Email: hello@whitecompassaiagency.com

If you have any questions regarding this Privacy Policy, please contact us using the email above.

Information We Collect

We may collect personal information including:

Name
Email address
Telephone number
Company name
Job title
Information you provide through contact forms
Information submitted through our AI chat assistant
Appointment booking information
IP address
Browser type
Device information
Website usage data
Cookies and similar technologies

How We Use Your Information

We use your information to:

Respond to enquiries
Provide our services
Schedule meetings
Communicate with you
Deliver proposals and quotations
Improve our website
Analyse website performance
Prevent fraud and misuse
Comply with legal obligations

AI Chat Assistant

Our website may include an AI-powered chat assistant that helps answer questions, qualify enquiries and book meetings.

Information you submit through the chat may be processed using artificial intelligence technologies and stored securely to improve our services.

Please avoid submitting confidential or highly sensitive information through the chat unless specifically requested.

Cookies

We use cookies to:

Improve website performance
Remember user preferences
Analyse website traffic
Measure marketing effectiveness

You can control cookies through your browser settings.

Analytics

We may use analytics services such as Google Analytics or similar technologies to understand how visitors use our website.

These services may collect anonymised usage information including pages viewed, session duration and device information.

Third-Party Services

We may share information with trusted third-party providers where necessary to operate our business.

These may include:

CRM systems
Appointment booking software
Email providers
Website hosting providers
AI service providers
Customer support software
Payment providers
Cloud storage providers

Each provider processes data in accordance with its own privacy policies.

Legal Basis for Processing

Where applicable under UK GDPR, we process personal data based on one or more of the following:

Your consent
Performance of a contract
Legitimate business interests
Compliance with legal obligations

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

Data Security

We implement appropriate technical and organisational measures designed to protect your personal information against unauthorised access, alteration, disclosure or destruction.

While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

Your Rights

Depending on your location, you may have rights to:

Access your personal information
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Request data portability
Withdraw consent where applicable

To exercise these rights, please contact us.

International Transfers

Some of our service providers may process data outside the United Kingdom.

Where this occurs, we take appropriate safeguards to ensure your personal information remains protected.

Children's Privacy

Our website and services are intended for business users and are not directed at children under the age of 13.

We do not knowingly collect personal information from children.

SMS Communications

If you choose to receive SMS messages from White Compass AI Agency, we may send you appointment reminders, customer support messages, account notifications, and promotional offers where you have provided your consent.

Message frequency may vary depending on your interaction with us.

Message and data rates may apply.

You can opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us at hello@whitecompassaiagency.com.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised effective date

Contact

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:

White Compass AI Agency

Email: hello@whitecompassaiagency.com

Website: https://whitecompassaiagency.com